Privacy Policy

Technotraining gathers and processes your personal information in accordance with this privacy notice and in compliance with relevant data protection laws. This notice provides you with detail regarding what information we gather information from you, how and why we process it along with a description of your rights.

1.0 Information we process

The categories of personal information that we may process includes:

• Identity and contact Information such as your name, email address and phone number.
• Attendee information including name, email and phone number.
• Online identifiers.

2.0 When we collect and process information from you

Some examples of the ways we collect information from you includes:

• When visiting our website.
• When you connect with us online e.g. through enquiry forms and online application forms.
• Through our social media accounts.

3.0 Purposes for processing your information

The purposes for processing your personal information includes:

• To perform our contract with you to provide you with the service you requested. For example, preparing a quotation or sending you information relating to one of our courses.
• In our legitimate interests of responding to enquiries by online form, email, phone etc.
• In our legitimate interests of developing and improving our website.
• To market to you on the basis of consent.

4.0 How your information is shared

In some cases, your information may be disclosed to third parties, subcontractors, processors, agents and other organisations. We share the minimum amount of information necessary for the purpose intended and ensure appropriate security is in place to protect your personal information. Those which the data may be shared with includes:

• Software providers to manage your online and in-class learning experience.
• Professional services such as marketing agencies to help us market to you and accountancy and insurance companies to help us run our business and fulfil our legal obligations.
• IT service providers to maintain our website.
• Payment providers such as Stripe and PayPal to facilitate payments on our website. 

5.0 How Long We Retain Your Information

6.0 Cookies

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s device by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your device.

Statistic cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing cookies are used to track visitors. The intention is to display ads that are relevant and engaging for the individual user.

7.0 Your Rights

You hold a number of rights in relation to your personal information, which includes:

• The right to access what personal data we hold about you. Technotraining will respond to this request within one month of receiving it.
• The right to be informed of how we are using your personal data.
• The right to request the erasure of the personal data we hold on you.
• The right to object to us processing your personal data or restrict us from processing some or all of your personal data.
• The right to object to direct marketing from us. Please be aware that you may continue to receive marketing messages for a short period after you opt-in while we update our records.
• The right to request the correction of incorrect information we hold on you.
• The right to request that we transfer the information we hold on you to another service provider.
• Your right to lodge a complaint directly with the supervisory authority.

If you would like to exercise any of your rights, please contact the Technotraining Data Protection Representative (see contact us).

8.0 Safeguarding Measures

We take your privacy seriously and take every reasonable measure and precaution to protect and secure your information. We work hard to protect against unauthorised access, alteration, disclosure or destruction and have several layers of security measures enable this.

Technotraining’s website is hosted on a private secure server and has an SSL cert enabled to provide protection for users sending information through the site to protect against a malicious attack. Added layers of protection and encryption are in place for payments made through our website.

9.0 Contact us

If you have any queries in relation to this data protection notice, or if you have any concerns as to how your data is processed, please contact:

Data Protection Representative
Technotraining, Suite 2, Apex Building, Greenmount Ind. Est., Harold’s Cross, Dublin 12, Ireland
+353 (0) 1 9011 615
aisling@technotraining.ie

Review

We may change this notice from time to time. All changes will be posted and updated here. We will notify you directly by email if any significant changes occur.

This privacy notice was last updated on 06/11/20